Return/ Exchange Policy: 30 Days
A full refund will be awarded within 30 days of the purchased date via the method of original payment. The receipt must be provided at the time of the refund and all tags & packaging must still be attached to any equipment and/or apparel. All sticks must prove that they have not been used to be able to return. Buyer is responsible for return shipping.
Stick Return Policy
**No returns or exchanges on clearance sticks**
Products are guaranteed in accordance with manufacturer's warranty against defects in material and workmanship. Many manufacturers require that defective merchandise be returned to them for inspection or repair. Falcon Athletics will be happy to assist you in this process. Please call for details. All field hockey sticks purchased for the current season are guaranteed against breakage six months from the date of purchase.
All current model line field hockey sticks are warranted for six (6) months from the date of purchase. All returned equipment will be examined by our field hockey specialists to determine whether equipment is defective or broken. The customer is responsible for shipping for sticks back to Falcon Athletics to be examined & is also responsible for return shipping.
The warranty will replace any field hockey stick, deemed defective, cracked or broken, under normal playing conditions, with the presentation of original receipt, within the six months of original purchase date (i.e. stick purchased October 1, 2017 is warranted through April 1, 2017). These sticks will be replaced once with the same make, model, and size, if possible, or with a similar level stick.
A full refund will be awarded within 30 days of the purchased date via the method of original payment. The receipt must be provided at the time of the refund and all tags & packaging must still be attached to any equipment and/or apparel. All sticks must prove that they have not been used to be able to return. Buyer is responsible for return shipping.
Stick Return Policy
**No returns or exchanges on clearance sticks**
Products are guaranteed in accordance with manufacturer's warranty against defects in material and workmanship. Many manufacturers require that defective merchandise be returned to them for inspection or repair. Falcon Athletics will be happy to assist you in this process. Please call for details. All field hockey sticks purchased for the current season are guaranteed against breakage six months from the date of purchase.
All current model line field hockey sticks are warranted for six (6) months from the date of purchase. All returned equipment will be examined by our field hockey specialists to determine whether equipment is defective or broken. The customer is responsible for shipping for sticks back to Falcon Athletics to be examined & is also responsible for return shipping.
The warranty will replace any field hockey stick, deemed defective, cracked or broken, under normal playing conditions, with the presentation of original receipt, within the six months of original purchase date (i.e. stick purchased October 1, 2017 is warranted through April 1, 2017). These sticks will be replaced once with the same make, model, and size, if possible, or with a similar level stick.
- Only damage that reduces the playability of a stick may warrant replacement.
- It is common for nicks and scratches to occur under normal playing conditions, and thus are not guaranteed under warranty.
- Cosmetics, such as graphics and stickers, may come off. These are not covered under warranty.
- Any intentional modifications made to the stick or deliberate abuse of the stick will void any warranty.
- Small pieces that may chip or rattle within the core of composite sticks do not impact the playability of the stick itself. This is not a warranty replacement issue.